Support
FAQ, Forum, Knowledgebase and Email
Most Visited Articles on Playing and Editing
Can I edit an AVI or Flash file with BB FlashBack? I want to edit an AVI or Flash movie with BB FlashBack. ( Pro, Express, TestAssistant, Standard)
Inserting movie in a movie, saving parts of movie Is it possible to do editing such as inserting part of a movie into another movie, or save parts of a movie? ( Standard, Pro, Express)
Noise reduction for audio Is there any option for noise reduction? The computer I'm recording on is adding a regular background noise glitch in the audio stream. ( TestAssistant, Pro)
Exported AVI doesn't play on other computers I've exported my movie to an AVI file. This plays fine on my PC but not in other computers. ( Standard, TestAssistant, Pro, Express)
What is the 'lock' icon on sound track headers for? What is the small 'lock' icon on the sound track header for? ( TestAssistant, Pro)
Flash movie pauses when I run it from web server My Flash exports play ok from my local hard drive, but when I copy them to a web server, playback pauses. ( Pro, Express, Standard, TestAssistant)
How do I rename audio tracks? Is it possible to rename the audio tracks: English, Spanish, French as opposed to microphone 1, 2 etc ? ( TestAssistant, Pro)
Search the knowledgebase for answers to questions and problems:
Feedback
Ideas? Questions? Problems or Praise?
We'd like to hear it. Give us your feedback


Customer Login
To view or change your profile and licences, or see your support plan details if you are a premium support customer, please login at our online store